Resident Services
What we offer
At Marston & Heath, we are dedicated to helping our tenants by ensuring their properties are comfortable, safe, and well-maintained. Our team promptly addresses any issues that arise, providing swift and effective solutions to create a stress-free living environment for our residents.
We provide a comprehensive Tenant Welcome Pack that covers all the essential information you need for a comfortable stay in our properties. This pack includes important details on safety, mould prevention, maintenance, and the various services we offer. Everything you need to know to ensure a safe and enjoyable living experience is included in this handy guide.
Your comfort and satisfaction are our top priorities.
Maintence
Emergency Reporting
During working hours, tenants can report emergencies directly to us using our landline or mobile number, available 24/7 and included in our welcome pack.
Maintenance and Complaints
For non-emergency maintenance and complaint issues, we provide a convenient contact form on our website. Tenants can also reach us 24/7 via our dedicated landline and mobile numbers, ensuring that assistance is always available.
Your comfort and satisfaction are our top priorities at Temp Housing UK.
Preventing Damp: Tips for a Healthier Home
Damp is a common issue in many homes, but prevention is more effective than a cure. Try these tips to keep your home damp-free:
Maintain a Consistent Temperature: Keep your heating on a constant low heat above 12.5°C during colder months to prevent sudden temperature fluctuations.
Contain Bathroom Moisture: Close the bathroom door during and after a shower to stop moisture and steam from spreading to other rooms.
Ventilate Regularly: Air the property as much as possible by opening windows to avoid condensation build-up.
Avoid Indoor Drying: Refrain from drying wet clothes on radiators or other heaters to reduce indoor moisture levels.
Cover Pans While Cooking: Cover saucepans to limit steam from spreading through the kitchen.
Following these simple steps can help you maintain a healthier, damp-free home.